How to use your Emotional Intelligence to better Perform at Workplace Emotional Intelligence at Workplace What is Emotional Intelligence Emotional Intelligence can be defined as ability to interpret, regulate, and measure emotions is known as emotional intelligence (EI). While some scholars believe emotional intelligence can be taught and improved, others believe it is a natural trait. It's important to be able to communicate and regulate emotions, but it's also important to be able to perceive, view, and react to others' emotions. Imagine not being able to say whether a friend was upset or a coworker was upset. Emotional intelligence is a term used by psychologists to characterise this capability, and some scholars claim it is more important than IQ in terms of overall life achievement. In today's highly competitive environment, it's critical to understand what emotional intelligence is and why it's so important in the workplace. Humans are emotional beings b...