How to use your Emotional Intelligence to better Perform at Workplace
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| Emotional Intelligence at Workplace |
What is Emotional Intelligence
Emotional Intelligence can be defined as ability to interpret, regulate, and measure emotions is known as emotional intelligence (EI). While some scholars believe emotional intelligence can be taught and improved, others believe it is a natural trait. It's important to be able to communicate and regulate emotions, but it's also important to be able to perceive, view, and react to others' emotions. Imagine not being able to say whether a friend was upset or a coworker was upset.
Emotional intelligence is a term used by psychologists to characterise this capability, and some scholars claim it is more important than IQ in terms of overall life achievement. In today's highly competitive environment, it's critical to understand what emotional intelligence is and why it's so important in the workplace.
Humans are emotional beings by nature, but only the emotionally intelligent can understand and work through their own and others' emotions to achieve the best possible result for both. Opportunities for personal and career success can be found inside the chamber of emotional intelligence.
Emotional Intelligence 2.0 is a book with one aim in mind: to improve the EQ. Here are Daniel Goleman's Five core components of Emotional Intelligence.
Daniel Goleman's Five Components of Emotional Intelligence
- Self-Awareness
- Self-Regulation
- Internal Motivation
- Empathy
- Social Skills
Self-awareness is a state of becoming conscious of oneself. The capacity to understand and grasp one's own moods, feelings, and motives, as well as how they affect others. Self-confidence, realistic self-evaluation, and a self-deprecating sense of humour are also hallmarks of self-awareness. Self-awareness is dependent on one's ability to keep track of one's own emotional state as well as accurately recognise and call feelings.
Self-Regulation. The desire to monitor or redirect impulsive or moody actions, as well as the willingness to delay judgement and deliberate before behaving. Trustworthiness and honesty, as well as familiarity with uncertainty and tolerance to adapt, are both hallmarks.
Internal Motivation that comes from inside. A desire to strive for reasons other than money and status, which are outward incentives, such as an inner view of what is valuable in life, pleasure in doing things, interest in learning, and a sense of flow that comes with being engaged in an experience. A proclivity for pursuing targets with vigour and tenacity. A deep will to succeed, optimism even in the face of disappointment, and organisational dedication are all hallmarks.
Empathy is a quality that many people possess. The capacity to comprehend another person's mental makeup. A talent for treating people based on their emotional responses. Expertise in recruiting and retaining talent, cross-cultural understanding, and client and customer care are both hallmarks. (Empathy is also considered to mean, or contribute to, compassion in an educational sense, which means interest, caring, or a desire to soften painful feelings or perceptions in others.) Also see Mirror Neurons. It's important to realise that empathy isn't the same as sympathy. Empathy may be used to produce either humane or cruel results. Serial murderers who marry and murder multiple wives in a row are most likely to be emphatic.
Social skills. Ability to maintain partnerships and create networks, as well as find common ground and develop rapport. Effectiveness in leading transition, persuasiveness, and experience in developing and leading teams are all hallmarks of social skills.
Why Emotional Intelligence is important at Work Place
Why is interpersonal maturity such a prized asset in the workplace? According to one poll of recruiting managers, almost 75% of respondents said they respected an employee's emotional intelligence (EQ) more than their IQ. Emotional intelligence is commonly accepted as a critical ability that can help enhance organisational collaboration, management, problem-solving, and relationships. It's also a capability that, according to experts, can be developed with experience and preparation. People who are emotionally intelligent are much more likely to excel at work. Here is difference between people with high EQ and People with Low EQ.
People with High EQ
- Develop your decision-making and problem-solving capabilities.
- Maintain your calm under duress.
- Resolve disagreements
- Get a better sense of empathy
- Listen to positive criticism, think about it, and react.
People with High EQ
- Play the villain or stop taking responsibility for the mistakes.
- Can you communicate in a passive or offensive manner?
- Refuse to collaborate as a group
- Are unnecessarily judgmental of others or ignore their views
How to increase your Emotional Intelligence at Workplace
Although certain people are born with social abilities, there are things that anybody can do to d
evelop their ability to perceive and rationalise feelings. This is especially useful in the workplace, where organisational understanding, coordination, and collaboration are often relied upon in relationships and business decisions.
Emotional intelligence development is affected by influences such as childhood and disposition, but it is an ability that can be developed with commitment and practise. Participants who received training in core emotional competencies saw long-term gains in emotional maturity, according to a 2011 survey. They also had improved physical and emotional health, better social relationships, and reduced levels of cortisol (the stress hormone).
Take measures to develop your emotional intelligence abilities in the five areas of emotional intelligence: self-awareness, self-regulation, cognitive skills, empathy, and inspiration if you want to improve your job performance. Here are Four methods to become more emotionally intelligent.
Method 1- Increase your Self-Awareness
Recognizing your own feelings is one of the first moves toward using emotional intelligence capabilities in the workplace. Being mindful of various facets of yourself, such as your thoughts and feelings, is what self-awareness entails. It's one of emotional intelligence's foundational elements. You must first be self-aware in order to know the feelings and consider what is behind them.
Take note about how you're feeling. What impact do these feelings have on how you respond? Do the emotions you're experiencing influence your choices or how you deal with others?You will find that as you consider these issues, you become even more conscious of your own feelings and the part they play in your everyday life.
Make a mental inventory of your emotional abilities and deficiencies. How effective are you at communicating with others? Do you have a lot of impatience, frustration, or irritation on a daily basis? What are any successful ways to cope with these feelings? Recognizing your flaws helps you to find solutions to them.
Keep in mind the feelings come and go. You may be annoyed by a coworker, or your supervisor may delegate you a challenging assignment to complete. Know that these things are just fleeting until you respond. Making hasty decisions based on strong feelings will jeopardise your long-term performance and goals.
Method 2: Properly Maintaining Self-Control
Self-regulation is a crucial component of emotional intelligence, according to Goleman. Being mindful of your feelings is a vital first move, but you must still be able to handle them. To boost your self-control at work, do the following:
Learn stress-relieving strategies for the workplace. Outside of work, having hobbies is a wonderful place to start. Physical fitness is also a safe way to de-stress.
Maintain your composure. Accept that you won't be able to manage anything. Look for positive answers that don't contribute to the flames.
Consider your options before making a decision. In the heat of the moment, emotions will overtake you. If you give yourself time to weigh all of the options, you will be able to make a more calm and logical decision.
Method 3: Boost Your Social Skills
According to studies on emotion psychology, individuals with high EQs often have excellent social skills. They are able to respond correctly to the situation because they are skilled at understanding other people's feelings. In the workplace, social skills are often highly appreciated because they contribute to improved teamwork and a more positive business atmosphere. Employees and leaders with strong communications skills are able to establish rapport with coworkers and successfully share their thoughts. People with strong social skills are not only outstanding team players, but they can also lead when necessary. To improve your social skills, do the following:
Pay attention to what other people have to offer. This does not imply simply passively listening to others talk. Showing interest, answering questions, and getting input are also examples of active listening. Active listening will indicate that you are passionate about job tasks and eager to partner with others to help the group accomplish its aims, whether you are a boss or a team member.
Have an eye out for nonverbal cues. The signs that people transmit with their body language will
reveal a lot about their true feelings.
Improve your persuasive abilities. Being able to assert power in the office and persuade colleagues and managers to listen to your feedback will help you advance your career.
Stay away from workplace squabbles. Make any attempt to escape the petty corporate politics that can often take over the workplace, but bear in mind that disputes cannot always be prevented. Concentrate on seeing what people had to say and looking for solutions to challenges and reducing tensions.
Method 4: Empathize with Others
Emotionally intelligent people are adept at putting themselves in another's shoes and empathising with their feelings. Empathy entails more than just being mindful of how people are feeling. It all has to do with how you respond to these feelings.
Empathy helps you to consider the diverse relationships between coworkers and bosses in the office. It also helps you to understand who wields authority and how this affects the attitudes, emotions, and experiences that arise from those interactions.
Impact of Emotional Intelligence at Workplace
We make emotionally charged decisions every day. We believe plan A is preferable to plan B, and we occasionally make decisions based on our emotions or gut instincts. We are more attuned to each other when we understand the origin and source of these emotions, especially when working in a team. When teams are cross-cultural and global, emotional intelligence is more important than ever, increasing the complexity of emotional interactions and how they are expressed. Emotional intelligence in the workplace is essentially about understanding, expressing, and managing good relationships as well as problem-solving.
Benefits of Increased Emotional Intelligence
Emotions will help you change and guide your thoughts. Bad output and middle management are inextricably linked to a low EQ. We've all experienced people with extremely high IQs who simply don't get it. They annoy others, are weak team players, can be sarcastic, are unable to establish relationships, become aggressive easily, are unable to transition effectively through times of change, fail to retain dedication, and are unaware of their shortcomings. Those with a high EQ, on the other hand, will weather floods, stop taking it personally, network efficiently, and channel their resources and energies into specific goals.
Ability to convince and persuade people. You will discover and convey your credibility if you have a high EI. Others will remember, react, and appreciate you if you notice, respond, and respect yourself. You'll be able to collaborate more effectively, create partnerships, and keep the project team on track and engaged over the course of the project.
Remove the obstacles that prevent you from collaborating with others. Many with a high EQ build confidence and harness the ability of others to develop game-changing strategies that boost shareholder value. Shift, challenges, and tension can all be easily turned into opportunities.
Assist the colleagues in completing the project. Emotional Intelligence is closely related to 90% of the CSFs (Critical Success Factors) for effective project execution. Four of the five performance metrics on which we evaluate proposals are met by the majority of you: (1) on schedule, (2) on budget, (3) high deliverable efficiency, and (4) a happy buyer, but at what cost? Twelve-hour days, tension, last-minute crises, needless tension, broken partnerships, and a failure to fulfil the fifth performance criterion—capturing lessons learned—were all part of the image. Using the same error in a project environment is almost unforgivable, just remember how much you make it. Understanding EI will allow you to go beyond traditional tools and techniques to achieve greater performance with less effort. Employees nowadays want their personal beliefs to be more aligned with their jobs. They can no longer make self-sacrifices in the pursuit of benefit. They are clamouring for a greater sense of purpose in the workplace.
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